Returns

We are so confident that you will love our products that we offer free returns within 30 days of your purchase. 

Disclaimer

Only items that have been purchased directly from The HomCare website can be returned to HomeCare. HomeCare products purchased through Amazon or other retailers must be returned in accordance with their respective returns and refunds policy.

30 Day Guarantee

If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange.

Returning

When returning a product, the customer is responsible for all costs relating to shipping the products back to HomeCare. Products must be returned in their original packaging with all included accessories or the shipment will be refused by the warehouse. A refund will be issued after the product is received and inspected by HomeCare for damage or missing accessories. If the returned product is damaged in any way or returned in un-sellable condition, the shipment will be refused/returned to sender.

Refunds

Typical refunds are made within 5-10 business days after we receive the returned product. Refunds are processed back to the payment method used in the original order.

Start A Return

Please click the link below to start your return. After you complete and submit the form, you will have 14 days to ship the product back to HomeCare. Once HomeCare receives your return, you will receive an email regarding the status of your return and refund.